Privacy Policy

1. Background

1. We respect your personal data, and the data is to be protected and kept within the law.

2. This Privacy Policy /hereinafter referred to as “document”/ is to inform you about the purpose of data collection, use and keep by application (hereinafter referred to as “APP”).

2. Terminology

  • User : A user who downloads the official smartphone version of the application, creates an account, and proceeds to order grocery items from our store.

3. What type of information is covered by this Privacy Policy??

1. Personal date is the sensitive data of an individual and the name of an individual’s parents, his/her name, date of birth, place of birth, address of residence, location, civil registration number, assets, education, membership, e-identifier, direct identification of a person and other data that can be directly or indirectly identified. /4.1.11 of the Law on Personal Data Protection

2. Personal sensitive data includes origin, race, religion, belief, health, correspondence, genetic and biometric data, private key or digital signature, conviction or not, sexual and gender orientation, expression, sexuality data about /4.1.12 of the Law on Personal Data Protection.

4. Collecting the user’s data

To create a user account:

  • Phone number : Users log in with their phone number to create an account. Also, when using the application the user must register their phone number, and this data cannot be identified directly or indirectly, so it does not belong to a person’s personal data.
  • Email : Users create an account by connecting to an email to facilitate access the application again and to provide users with a payment bill. This data refers to electronic identifiers or personal data of a person in accordance with the Law on the Protection of Personal Data.
  • Image :Users uploading profile photo for identity verification.

While using the application:

  • Location : When users utilize the application to search for the nearest store service, their location data is collected to facilitate connection with the nearest store.
  • Home address and work address : Upon downloading the application on their mobile device, users have the option to voluntarily provide their home and work addresses. The system ensures that these addresses are not stored. However, users retain the ability to select and employ these addresses for locating nearby stores.

5. The purpose of using user data

  • Phone number : The delivery boy will contact the user to clarify the pick-up/Delivery address
  • E-mail : is used to send e-receipts of payment to users.
  • Location :The location is used to search for the nearest store from the user’s current location.
  • Home address and workplace address : If the user enters this data into the app on their mobile phone when placing an order, the delivery personnel will utilize it to deliver the order to the user.

6. Protection of User’s data

1. We implemented and certified the “Information Security Management System-ISO 27001:2013” international standard in our operations.

2. According to the Law on Protection of Personal Data responsible for the collected data and has to undertake all necessary measures not to use illegally and to protect and to keep the personal data security, and not to disclose it to third parties. To ensure, the obligation adopted the “Internal Procedure for Ensuring Data Security” and implement it in its internal operations.

3. The user’s data will not be disclosed to the third parties except when required by a Government Authority.

7. Consent of Data Owner

By downloading the application, creating an account and sending the data, the user is deemed to have given permission to use the data. This is in accordance with Article 8, Section 8.4 of the Personal Data Protection Law.

8. Delete data

The user can request data deletion by clicking link here. The app will be deleted within 3 working days after receiving the data deletion request.

9. Update and notification

This document may be updated by at any time, and such updates will be indicated and notified by the “Publish Date”.

How to Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at apps.xongolab@gmail.com, +91 9909262648, 1st Floor,10-Kalpana Soc., B/h. Municipal Market Navrangpura, Ahmedabad 380009.please submit a request by e-mailing us at appsworldwork@gmail.com.

 

ACKNOWLEDGED AND AGREED

Date of publication: 7th February 2024

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